นิNidNoi
Level 5 · Advanced (HSK 5–6)Unit 19

Password reset

IT support chat

  1. A

    我登不进系统，是不是权限的问题？

    Wǒ dēng bu jìn xìtǒng, shì bu shì quánxiàn de wèntí?

    I can't log in — is it a permissions issue?

  2. B

    先重置密码。这些账号属于内部系统。

    Xiān chóngzhì mìmǎ. Zhèxiē zhànghào shǔyú nèibù xìtǒng.

    Reset the password first. These accounts belong to the internal system.

  3. A

    通过短信验证可以吗？

    Tōngguò duǎnxìn yànzhèng kěyǐ ma?

    Can I do it through SMS verification?

  4. B

    可以。我们针对异常登录做了限制。

    Kěyǐ. Wǒmen zhēnduì yìcháng dēnglù zuò le xiànzhì.

    Yes. We added limits targeting unusual logins.

  5. A

    好。我还不够熟练，操作慢一点。

    Hǎo. Wǒ hái bú gòu shúliàn, cāozuò màn yìdiǎn.

    Okay. I'm not skilled enough yet — go a bit slower.

  6. B

    没关系。充分确认每一步，避免导致锁号。

    Méi guānxi. Chōngfèn quèrèn měi yí bù, bìmiǎn dǎozhì suǒ hào.

    No problem. Fully confirm each step to avoid locking the account.